Online Assessment Tools

Are Your Employees Performing at Top Level?

Diagnostic Worksheet

SYMPTOM (Check all that apply)

Mistakes

Employees work slow

Customer complaints

Missing deadlines

Work doesn’t meet quality standards

Low morale (who? )

Apathy

Enthusiasm

Low sales

High sales

Checks & balances not being followed

Too many layers of approval

High employee turnover

Loss of big customer

Increased # of customers

Increased # of certain type of customer

Loss of certain type of customer

Few merit raises given or other rewards

Union grievances

Excessive # of applicants

Excessive # of openings

Employees saying they don’t know how to do job

Other

WHAT WE’VE TRIED (Check all that apply)

Changing job duties

Hired consultant

Moved employee to different manager

Hired a vendor

Replaced employee with machine

Bought software

One-on-one training/coaching

Manager training

Group training in house

Sent person(s) outside for training

Had a meeting to describe problems

Poor performance review

Change of procedures

CONDITIONS (Check all that apply)

How often & when?

Hourly	Weekly
Daily	Monthly
On certain days	On certain months
Other
Just started	Getting better
Getting worse	Always

Who & how many?

Executives	Middle managers
Line supervisors/team leaders
Employees
Only certain employees/managers
Other
How many?

Now that you've diagnosed symptoms & conditions, submit the form
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*Name	*Title
*Company
Address
City	State	Zip
*Phone	*Fax
*E-mail

221 Vermont Road
Frankfort, IL 60423
(815) 469-1162
(800) 469-3560
Fax: (815) 469-0886
Email: tsi@trainingsys.com